Expert Services
Leads Management
At Promiqa, we help businesses organize, track, and manage customer inquiries through smart lead management solutions that improve sales processes and strengthen customer relationships. Our systems are designed to capture every opportunity, streamline communication, automate follow-ups, and help your team convert more leads.
01
CRM Setup & Configuration
Build a centralized customer relationship management system that keeps your business contacts, inquiries, and sales activities organized in one place.
From CRM account configuration and custom fields to user permissions and system settings, we set up a structured platform tailored to your business requirements.
- CRM Account Setup
- CRM Dashboard Configuration
- Custom Fields & Properties
- User & Team Permissions
- Contact Management Setup
- Business Information Configuration
02
Lead Capture & Management
Capture customer inquiries from multiple sources and organize them in a centralized system to ensure every potential opportunity is properly recorded.
From website forms and social media inquiries to contact management and lead categorization, we create an organized process for managing incoming leads.
- Website Lead Capture Integration
- Facebook & Instagram Lead Integration
- Contact Form Integration
- Automatic Lead Recording
- Lead Categorization
- Centralized Lead Database
03
Unified Conversations Inbox
Manage customer conversations from multiple communication channels through one centralized inbox that makes communication easier and more organized.
From incoming messages and customer inquiries to conversation assignments and response tracking, we help your team manage interactions without switching between different platforms.
- Unified Conversations Inbox
- Facebook Messenger Integration
- Instagram Messages Integration
- WhatsApp Integration
- Conversation Assignment
- Customer Communication History
04
Sales Pipeline Management
Track every potential customer throughout your sales journey with a structured pipeline that provides clear visibility into your business opportunities.
From customized pipeline stages and deal tracking to sales activity management, we organize your sales process and help your team focus on closing more deals.
- Sales Pipeline Setup
- Custom Pipeline Stages
- Lead Status Management
- Deal Tracking & Organization
- Sales Opportunity Management
- Won / Lost Deal Tracking
05
Automated Lead Follow-Ups
Stay connected with potential customers through automated follow-up workflows that reduce manual work and prevent missed opportunities.
From scheduled follow-up messages and automated reminders to lead engagement workflows, we help your business maintain consistent communication with prospects.
- Automated Follow-Up Workflows
- Email & SMS Follow-Ups
- WhatsApp Follow-Up Integration
- Automatic Follow-Up Reminders
- Lead Response Notifications
- Follow-Up Scheduling
06
Lead Assignment Team Management
Improve team productivity with an organized lead assignment system that distributes customer inquiries to the right team members.
From automatic lead distribution and task assignments to team activity tracking, we help businesses manage responsibilities and ensure timely responses to potential customers.
- Automatic Lead Assignment
- Manual Lead Distribution
- Team Member Assignment
- Lead Ownership Management
- Task & Activity Assignment
- Team Performance Monitoring
07
Reporting & Performance Tracking
Monitor your sales activities and lead management performance through organized dashboards and reporting systems that support better business decisions.
From lead tracking and conversion analysis to team performance insights, we provide clear visibility into your sales process and identify opportunities for improvement.
- Lead Performance Dashboard
- Lead Source Tracking
- Sales Pipeline Reporting
- Lead Conversion Tracking
- Team Activity Reports
- Monthly Performance Reports
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